The online STR permit application will be available here on Monday, July 8, 2024. 

Once submitted, applicants will receive a confirmation email with a PDF copy of their application attached. City staff will review the application and contact applicants in 7 to 10 business days with next steps.

Only STRs operating before the interim prohibition should apply for a short-term rental unit permit. Applicants who began operating an STR after March 4, 2024, and are not approved as a non-conforming use will be denied. The $400 application fee is non-refundable. STRs unsure if they should apply may contact us at permitting@cityoflewisville.com or 972.219.3470 for assistance. 

Permits may only be issued or renewed if, 

• The $400 application fee is paid in full
• STR owner is not delinquent on any taxes owed to the City
• STR owner is not in arrears in the payment of any other financial liability to they city
• STR permit application is complete, accurate, and complies with all requirements in Lewisville City Code Sec. 4-201. 
• STR property has passed inspection

Applicants will be able to save an in-progress application to complete later. Please be prepared to provide the following information:

• Driver's license or state identification number
• City water account number for the STR property
• Square footage for all bedrooms available for rent
• Informational brochure that will be presented to tenants and posted in the STR explaining city regulations and house rules
• Tax certificate from the county where the STR is located showing that the property is not in arrears on property taxes as of the date of the permit application. 

Please note: Providing inaccurate information may result in a denied application. Applications cannot be corrected once they are denied. A new application will be needed to obtain a permit. If you notice any errors after an application is submitted, please notify staff immediately at permitting@cityoflewisville.com or 972.219.3470. We may ask for changes to be submitted in writing. 

On the STR application, STR owners must provide a copy of the informational brochure that will be presented to guests and posted in the property explaining city regulations and house rules. The informational brochure must at least contain: 

• Owner's name
• Property manager's name
• 24-hr contact telephone number
• City ordinances and regulations for parking, trash collection, and noise
• Police and fire department emergency and non-emergency telephone numbers

To assist STR owners, city staff have created an information brochure template for STRs to fill in. STRs are welcome to create their own document, provided it meets the requirements outlined in Lewisville City Code Sec 4-204. 

Tri-fold Informational Brochure: PDF will become available by July 5, 2024

Document-style Informational Brochure: PDF will become available by July 5, 2024

The online form will be available here by July 19, 2024. 

STRs must report and pay their hotel occupancy taxes on the 20th of each month, Lewisville City Code Sec. 14-65. Only credit card payments are accepted at this time. For questions about the hotel occupancy tax, please contact the Finance Department at 972.219.3420. 

The online form is for STRs ONLY. All other properties that report hotel motel occupancy taxes must follow instructions provided by the Finance department on the Hotel Motel Occupancy  site. 

Please report STR concerns to ourLewisvilleTX by following the steps listed below. To report excessive noise at an STR, please call the Police Non-Emergency line at 972.219.3640. 

Steps to report an STR concern on ourLewisvilleTX: 

1. Open the ourLewisvilleTX app or navigate to the ourLewisvilleTX homepage
2. Click on the “Requests” icon located at the bottom center and select “Create Request” 
3. Login with your account, create an account, or create a request anonymously
4. Under report type, choose “Short Term Rental Concerns"

• Short-Term Rental Ordinance