Welcome to the homepage for the Department of Public Services. Thank you for taking the time to learn a bit more about our organization and what we do. The Department is organized into four areas; Administration, Public Works, Utilities, and Internal Services with each guaranteeing the success of our role in fulfilling the mission of the City of Lewisville. The goals of this department are simple to state and challenging to achieve. They focus our efforts on the elements that constitute our existence; the infrastructure*, our customers, and our staff.

Mission

The mission of the Lewisville Public Services Department is to provide valued, well maintained, and sustainable infrastructure, and to deliver responsive, exceptional customer service. We strive to meet the needs and expectations of the residents of Lewisville, the traveling public, and city employees so they can live, work, and play in an environment where their health and wellbeing are protected.

It is our intent that every employee take our mission to heart and remain mindful of their importance each day. By accepting a position with the department, we also accept the responsibility of a trusted steward of public funds. We are charged with making smart decisions, treating everyone fairly, and to always be "working in the public interest".

* Infrastructure – The various systems that support the community. The water distribution system, wastewater collection system, streets, sidewalks, alleys, storm drainage system, traffic control devices, public buildings, city vehicles and equipment are included in our definition.

Let us know if we can be of service.

Aaron Russell
Director of Public Services

Helpful Links

Link to pay Water Utilities Online

Utility Line Maintenance Information