Our Services

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Animal ServicesPhone
Register an animal concern972.219.3478
Pet Registration972.219.3478
Report a lost pet972.219.3478
Report a found pet972.219.3478
Adopt an animal972.219.3478
Building ServicesPhone
Building Inspections
Building Permit Report
Special Event Permit
Certificate of Occupancy
Building Permit972.219.3470
Alcohol Permits972.219.3470
City SecretaryPhone
Public Record Request
Request a ceremonial request972.219.3404
Code EnforcementPhone
Single-Family Rental Inspection
Multi-Family License and Inspection Program
Short Term Rentals
Vacant Building Registration972.219.3480
Graffiti Removal972.219.3731
Health ServicesPhone
Report a Health Concern
Temporary Food Permit
Mobile Vendors
Food Service Inspections972.219.3480
Library ServicesPhone
Borrow eBooks, eAudiobooks, and digital magazines
Access online Research Tools
Access a Learning Tool to learn a new skill, language, or hobby
Reserve equipment in The Hive or Digital Media Lab972.219.3570
Register for library events972.219.3570
Learn how to get a library card972.219.3570
Reserve a library meeting or study room972.219.3570
Rent the Glenmore Savage Community Room972.219.3750
Municipal CourtPhone
Pay Court Fees or Fines972.219.3436
Neighborhood ServicesPhone
Access Local Resources (Rental, Utility and Homeless Services)
Learn about Community Initiatives (Community Development Block Grant)
Learn about the Minor Housing Rehab Program
Learn about the Property Enhancement Program469.635.5258
Learn about the Neighborhood Enhancement Program469.635.5258
Learn about the Love Your Block Program469.635.5258
Reserve the Rock The Block Trailer972.219.3470
Police DepartmentPhone
Request a house or vacation watch
Event request for Neighborhood Resource Officer (NRO)
Fingerprinting Services972.219.3600
Car seat installations and inspections972.219.3668
Submit a crime tip972.219.8477
Public ServicesPhone
Report water line break972.219.3510
Meter Services972.219.3510
Trash & Recycling Information (Lewisville)972.219.3510
Trash & Recycling Information (Castle Hills)972.219.3510
PurchasingPhone
Online auctions for city-owned surplus items972.219.3765
City requests for bids and proposals972.219.3765
Utility ServicesPhone
Pay water bill online (Castle Hills)972.219.3440
Pay water bill online (Lewisville)972.219.3440